System Maintenance Notice

Scheduled system maintenance is scheduled on July 5, 2026, from 02:30 AM to 04:30 AM and July 19, 2026, from 02:00 AM to 08:00 AM. During this period, transactions may be affected, and we apologize for any inconvenience caused.

Dear Valued Customer,

Please be advised that we will be performing scheduled system maintenance on the following dates and times (HKT):

• MAY 21  :  16:00 – 22:00

• JULY 5   :  02:30 – 04:30

• JULY 19 :  02:00 – 08:00

Impacted Services: During these windows, the following services will be temporarily unavailable:

• All Prepaid Card services

We apologize for the inconvenience and appreciate your patience as we improve our systems.