Notice Regarding Relationship with 88Wallet/LetsPay

11 September 2023

Dear Valued Customers,

We would like to address a recent issue regarding misinformation circulating online and through posts regarding our relationship with 88Wallet / 88U card / LetsPay. We want to make it clear that there is NO existing relationship or cooperation between 33 Finance and 88 Wallet / 88U card / LetsPay. Any videos or posts claiming otherwise are incorrect and misleading.
At 33 Finance, we prioritize transparency and maintaining the trust of our customers. We take this matter seriously and are actively addressing the dissemination of false information. We urge our customers to rely only on official communication channels and verified sources for accurate information about our company and any partnerships or collaborations we engage in.
If you have any further inquiries or concerns, please do not hesitate to contact our customer service hotline at +852 3900 9833 / +852 3900 9888 or send an email to customer.services@33finance.com. We appreciate your continued support and understanding.

Thank you for your attention.
33 Financial Services Limited
Stored Value Facilities licence number: SVF0010

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Important Notice
33FS will suspend the processing of cross-border transactions and/or the provision of cross-border payment services, please find more details from the Important Notice.

Due to the recent increase in scam activity, we have enhanced our security measures to better protect our customers. For details on how we collect information and our security practices, please visit our Privacy Policy. Thank you for your understanding and cooperation.

Important Notice Regarding Discontinuation of 33 Finance American Express Prepaid Card Program
Please be advised that the 33 Financial Services American Express Gift Card and Personal Prepaid Card services will be discontinued effective 05 Nov 2026. The last date for all prepaid card transactions will be 04 Nov 2026. Please visit the “Important Notices” section on our website for detailed information regarding the key timeline and refund arrangements. Thank you for your continued support and understanding.

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