System Maintenance Notice

Dear Valued Customer,

Please be advised that we will be performing scheduled system maintenance on the following dates and times (HKT):

• May 19: 01:00 – 02:00

• June 2: 01:00 – 02:00

• June 14: 01:00 – 03:00

• July 19: 01:00 – 02:00

• August 11 & 25: 01:00 – 02:00

• September 11, 21, & 22: 01:00 – 02:00

• November 20: 01:00 – 02:00

Impacted Services: During these windows, the following services will be temporarily unavailable:

• All Prepaid Card services

• Cardholder Login Portal

• 33 eWallet mobile application

We apologize for the inconvenience and appreciate your patience as we improve our systems.

ce from 10:45 PM on April 27, 2026 to 2:45 AM on April 28, 2026,. During this period, transactions may be affected, and we apologize for any inconvenience caused.