System Maintenance Notice

20 March 2025

Dear Mastercard Cardholders,

Please be informed that system maintenance will be conducted on March 28, from 2:00 AM to 6:00 AM (HKT). During this period, Mastercard transactions may experience temporary interruptions, with an estimated total impact of 30 minutes.

 

We apologize for any inconvenience caused and appreciate your understanding.

Thank you.

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Important Notice
33FS will suspend the processing of cross-border transactions and/or the provision of cross-border payment services, please find more details from the Important Notice.

Due to the recent increase in scam activity, we have enhanced our security measures to better protect our customers. For details on how we collect information and our security practices, please visit our Privacy Policy. Thank you for your understanding and cooperation.

Important Notice Regarding Discontinuation of 33 Finance American Express Prepaid Card Program
Please be advised that the 33 Financial Services American Express Gift Card and Personal Prepaid Card services will be discontinued effective 05 Nov 2026. The last date for all prepaid card transactions will be 04 Nov 2026. Please visit the “Important Notices” section on our website for detailed information regarding the key timeline and refund arrangements. Thank you for your continued support and understanding.

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