System Maintenance Notice

14 February 2025

To enhance our service quality, we will be conducting system maintenance. During this period, there will be approximately 60 minutes of service interruption each time.

Please note:

  • The Mobile App and Cardholder Website will not be affected.
  • All card usage, including payment transactions and ATM withdrawal services, will be affected.
  • Rehearsal: 20-Feb-2025 (Thursday) 01:00 AM – 03:15 AM (Around 60 minutes of service interruption)
  • System Maintenance: 27-Feb-2025 (Thursday) 01:00 AM – 04:15 AM (Around 60 minutes of service interruption)

We apologize for any inconvenience caused and appreciate your understanding.

Back to Important Notice

Important Notice
33FS will suspend the processing of cross-border transactions and/or the provision of cross-border payment services, please find more details from the Important Notice.

Due to the recent increase in scam activity, we have enhanced our security measures to better protect our customers. For details on how we collect information and our security practices, please visit our Privacy Policy. Thank you for your understanding and cooperation.

Important Notice Regarding Discontinuation of 33 Finance American Express Prepaid Card Program
Please be advised that the 33 Financial Services American Express Gift Card and Personal Prepaid Card services will be discontinued effective 05 Nov 2026. The last date for all prepaid card transactions will be 04 Nov 2026. Please visit the “Important Notices” section on our website for detailed information regarding the key timeline and refund arrangements. Thank you for your continued support and understanding.

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